Dog Walking Policies
Frequently asked questions
Dog Walking Policies
Schedule And Payment
We confirm the schedule on Friday for the upcoming week. Using Time To Pet. Once you decide the days for the upcoming week, we set the schedule. And bill for that week. We prefer venmo. We also offer monthly billing
Walk Minimums
We kindly ask 3 walks per week on average to hold your spot. We are flexible around the holidays and if you need to take a vacation.
Cancellations
If you book the minimum and cancel, we can move those walks to the next week. If you are above the minimum, it’s fine to credit those walks.
Walker Meet And Greets
New clients are required to do a free meet and greet. We like to do them inside your place, if you are comfortable with that. There you will meet your walker, and go over your needs. This also allows the dog to meet their walker. If you decide to start with us, we do a follow up e-mail with walker info, policies and proof of insurance. We need a key handoff, and then you are all set to start on your desired date!
Same Walker Each Visit
We have a few different walkers, that each have their own route and schedule. Which means you’ll get the same person for each visit.
40 min Walks - Limitations
40 min walks have limited availability. 40 min walks may include a buddy. No more than 3 buddies on a walk. All buddies are established clients, with recurring service. All buddies are introduced outside in a netural space before group walks happen. There is an evaluation period for all clients, before buddy walks or play groups begin.
Schedule And Payment
We confirm the schedule on Friday for the upcoming week. Using Time To Pet. Once you decide the days for the upcoming week, we set the schedule. And bill for that week. We prefer venmo. We also offer monthly billing
Walk Minimums
We kindly ask 3 walks per week on average to hold your spot. We are flexible around the holidays and if you need to take a vacation.
Cancellations
If you book the minimum and cancel, we can move those walks to the next week. If you are above the minimum, it’s fine to credit those walks.
Walker Meet And Greets
New clients are required to do a free meet and greet. We like to do them inside your place, if you are comfortable with that. There you will meet your walker, and go over your needs. This also allows the dog to meet their walker. If you decide to start with us, we do a follow up e-mail with walker info, policies and proof of insurance. We need a key handoff, and then you are all set to start on your desired date!
Same Walker Each Visit
We have a few different walkers, that each have their own route and schedule. You will get the same walker for each visit.
40 min walk - Limitations
40 min walks have limited availability. They usually will have a buddy on the walk. No more than 3 buddies per walk. All new clients are required to do solo walks, so the walker can evaluate your pup. Before any buddy walks happen, a meet and greet is required. Between new dogs, outside in a natural space.
Text Update
After each walk our awesome dog walker will text you to confirm they visited your pup.
Arrival Window
We like to allow a grace period of one hour for the walker to arrive for your session. There might be inclement weather or other unanticipated delays. So for example if your session is at 12:00 pm we kindly ask that you allow from 11:30 12:30 for the walker to arrive.
Buddy Walks
We like to match friendly dogs who live near each other, so they have a walking buddy If that’s ok with the owner. Maximum walking buddies are 3 in a group. Buddies do not get matched until each walker can do a period of solo walks. This makes sure they get to know new dog’s personalities, before introducing them to pals.
Play Groups
We offer a play group, pick up and drop off is included. Pickup is at 10-11:30. Drop off is by 2 pm. Session is at the newport dog park and the time runs 40 min 1 hour. All dogs must be vaccinated. Here is our services page to learn more.
Text Update
After each walk our awesome dog walker will text you to confirm they visited your pup.
Arrival Window
We like to allow a grace period of one hour for the walker to arrive for your session. There might be inclement weather or other unanticipated delays. So for example if your session is at 12:00 pm we kindly ask that you allow from 11:30 12:30 for the walker to arrive.
Buddy Walks
We like to match friendly dogs who live near each other, so they have a walking buddy If that’s ok with the owner. Maximum walking buddies are 3 in a group. Buddies do not get matched until each walker can do a period of solo walks. This makes sure they get to know new dog’s personalities, before introducing them to pals.
Play Groups
We offer a play group, pick up and drop off is included. Pickup is at 10-11:30. Drop off is by 2 pm. Session is at the newport dog park and the time runs 40 min 1 hour. All dogs must be vaccinated. Here is our services page to learn more.